Terms and Conditions of Use

Order Policy:

Please view our order policy page


Freight charges are based on FedEx regular service within the 11 western states. Additional charges may apply with very heavy or high value shipments. COD, air, and hazardous shipment charges will be added as needed. Goods become property of purchaser upon delivery to carrier.


Jorgensen Company is committed to providing the best service possible to our customers. To that end, stock items may be returned for full provided:

  • An RGA number has been issued by our Customer Service Dept.
  • The item was purchased from Jorgensen Company within the last 3 months.
  • The item and its original packaging is in sellable condition.

Return freight is the responsibility of the purchaser. Non-stock and special order items are not returnable unless the result of our error. Any errors should be reported within 3 days of receipt.

Acceptance of orders:

All orders are subject to final acceptance by an officer or agent of Jorgensen Company. Orders on account may be accepted on approval of credit. Terms are Net30.

Limitations of warranties:

The goods we sell have been manufactured by others and may be warranted by them against defects in materials and workmanship. In all instances we, as Seller, make no warranty of any kind, express or implied, unless expressly set forth in writing between us and you. This includes any implied warranty of merchantability or fitness for a particular use.


Customer Service – 1.800.481.3473 (fax) 559.268.5239